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HOLIDAY SHIPPING DEADLINES

(Guaranteed delivery by 12/24)

United States

Shipping Service

Order By
USPS First Class 12/19
USPS Express 12/20
Fedex Overnight Flat Rate
12/21

 

International

 Shipping Service Order By
Fedex Priority Overnight
12/20
FREE WORLDWIDE SHIPPING

We craft luxury watches for the modern man, but we are so much more than watchmakers. Like many of you, we are movers, shakers, dreamers, and rebels who decided to pioneer our own path.

Eight years ago we had an idea, and we went for it. We were three friends in over our heads, and outside of our comfort zone. We hustled, we learned from our failures, and when the dust settled Vincero was born.

Now, here we are, still hustling, and still learning, only this time we kinda know what we are doing. So welcome to this chapter of the journey. Welcome to the hustle.

Welcome to Vincero.  

 

 

You may be asking yourself, “why go through all that trouble just to make a watch?” Well, because a watch doesn’t have to be just a watch.

We started Vincero because a luxury watch, if done right, has the ability to elevate your game. Most watches just tick, and we wanted to create a watch that inspired.

We wanted to make products that elevate your game externally, but more importantly internally.

We wanted to start a company where “luxury” had nothing to do with, specs or price, but instead was about value.

For us, luxury is an attention to detail so great you get complimented everywhere you go, and a step-by-step process to craft a product so amazing that it becomes part of your daily life. It is a commitment to quality and a promise to never take shortcuts.

At the core of Vincero is an innovative belief that you deserve the best so that you look and feel unstoppable. That is why we exist.

At the end of the day, Vincero was never just about watches.

Sure, it was a passion project, but the passion lied in inspiring people to be bold, daring, and pioneering. Our ultimate purpose is to encourage as many people as possible to elevate their game and live their legacy.

When you add a Vincero timepiece to your collection, we want you to gain more than just a watch. We want our watches to inspire you to work a little harder. We hope it gives you the energy to swim upstream rather than go with the flow. We want you to make bold moves and go after your goals. We want your Vincero to be your small rebellion every day, your way of standing out.

We have always said that your legacy lives at the edge of your comfort zone, and our goal was to design a watch that could inspire you to go there.

 

 

Our little passion project has grown into an entire community of like-minded people, so we wanted to make a space where the community we have created could come to find great content curated just for them.

On that note, we are happy to present The 5AM Life, a collection of content for the hustlers of today and the leaders of tomorrow.

We went with The 5AM Life because 5AM is the hour when legends are either waking up or going to bed. It is a name that embodies the spirit of Vincero.

This blog will be our way of talking to you and giving you all the tools you need to be better than you were the day before. We know you’ll love it because if you have read this far, it means you are one of us, and everything that’s coming has been tailored just for you.

 

 

So that’s who we are. Thank you for following along this far, and we are stoked for you to join us in this new chapter. We don’t exactly know where we are going, but we promise, getting there is going to be one hell of a ride. Welcome to Vincero.

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All orders are fulfilled within 1 business day of the order date, with the exception of pre-orders.  Purchases made after 2 pm EST will not be shipped out until the next business day. You will receive an email with tracking details once your order has been dispatched from our warehouse.  

 

USA SHIPPING TIMES 

 Service
Cost Delivery Time
USPS First Class FREE (Over $50) 2-3 Days
USPS Express Mail $15.00 1-2 Days
Fedex Overnight Flat Rate $20.99 1 Day

 

European Union

When available, we offer FREE duties paid shipping for all EU watch orders. That means your watch is shipped directly to your door with no extra customs fees. For watches that don't have the DDP option available, we offer Free Shipping via First Class Mail.

 Service
Cost Delivery Time
EU Standard Shipping (DDP) FREE (Over $50) 3-5 Days
Fedex Priority Overnight $28.99 1-3 Days

 

Australia & New Zealand

 Service
Cost Delivery Time
USPS First Class FREE (Over $50) 6-10 Days
Fedex Priority Overnight $28.99 1-3 Days

 

Canada & Mexico

 Service
Cost Delivery Time
USPS First Class FREE (Over $50) 5-8 Days
Fedex Priority Overnight $28.99 1-3 Days

 

Rest Of The World

 Service
Cost Delivery Time
USPS First Class FREE (Over $50) 8-15 Days
Fedex Priority Overnight $28.99 1-3 Days

 

 

* If you require add-on shipping services such as a "Signature Required" please contact us before placing your order. 

*Please note International shipments that are not labeled as DUTIES PAID may experience additional Customs charges such as taxes and duties. These fees are charged by the receiving government office and are the responsibility of the recipient. Parcels may experience additional delays when being processed through Customs. If you would like to know how much these charges will be prior to ordering, please contact your local customs office for import pricing. 

If any issues come up regarding the shipment of your order, please shoot an email over to support@vincerowatches.com and we will get you taken care of as quickly as possible. Once your order has been dispatched, Vincero Collective is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the United States Postal Service or your local courier, to monitor the delivery of your purchase. We will help you in recovering an item to the best of our abilities, but, unfortunately, we are unable to provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided. Please note, our free shipping speed is fulfilled via USPS First Class which does not require a signature. If you require a signature for delivery please select the FedEx delivery option.

 

If you are not 100% satisfied with your purchase, you can return it to us within 30 days free of charge. Please note that items returned within 30 days can be refunded to the original payment source.

Returns are only accepted for items purchased directly from the Vincero website. Returned items must be received in new, unused and re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the packaging. Shipping costs of returned items are non-refundable. 

Items that are purchased during a sale are not eligible for returns or exchanges. 

Returns that are soiled, damaged or altered may not be accepted and may be sent back to the customer. If you are returning an item for exchange, you will need to return it for a refund. Once this is done, you will then need to make a new purchase for the item you want.

Returns received after 30 days of original receipt may be accepted at the discretion of Vincero Watches and will be for store credit only. 

Returned items which were purchased as gifts will be dealt with on an individual basis.

 

Wrong, Damaged OR Defective

 

If there is an issue with the product itself due to defects in materials or craftsmanship please contact support@vincerowatches.com right away so we may replace it for you.

 

How To Make A Return

 

Simply email our customer support at support@vincerowatches.com and we will get you all taken care of.

Once we receive your returned item we aim to process it straight away although this may take up to seven days. Refunds will take up to 5 business days to clear, but may take longer to appear on bank or credit card statements.

Items that require repair may take up to four weeks to process, but are usually much quicker.